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Automotive Client Support Specialist
2 months ago
Become a Part of Our Automotive Family as a Client Support Specialist at Simard Automotive
Are you eager to take on a rewarding role that challenges your skills and fuels your passion for outstanding service? Simard Automotive is on the lookout for a dedicated full-time Client Support Specialist to join our vibrant team. This position is essential in assisting our management and service teams, ensuring our valued customers receive exceptional service in a trusted automotive environment.
WHY JOIN OUR TEAM?
Our thriving service centers reflect our dedication to providing superior customer experiences. Our employees enjoy a variety of benefits, including health coverage, retirement plans, abundant growth opportunities, and a diverse workplace that promotes both personal and professional development.
Experience the excitement of serving our community while advancing your career in a supportive and dynamic atmosphere.
PROFESSIONAL GROWTH AND TRAINING
As a vital member of our team, you will have access to extensive professional development and training programs, equipping you with the skills and knowledge necessary to thrive in a success-driven environment.
OUR COMPREHENSIVE BENEFITS
- Medical, dental, and vision insurance
- Supplemental insurance options
- Life insurance coverage
- Retirement savings plan with employer matching
- Paid holidays, vacation time, and training
- Access to shop services for personal vehicles
- Gym membership reimbursement
- Discounts on fuel and parts
- Weekly direct deposit payments
- Flexible schedules without weekend shifts
- Clear career paths and advancement opportunities
- Provided uniforms
WHO WE ARE
Simard Automotive has been a leader in the automotive sector since 1997, operating a network of independent service centers across beautiful regions. We are more than just a repair facility; we are a family of automotive enthusiasts who thrive on teamwork, creativity, and a shared love for vehicles.
WHAT YOUR ROLE ENTAILS
- Welcome and assist customers with a friendly and professional demeanor, ensuring a positive experience from the first interaction.
- Keep the customer area clean and organized, fostering a welcoming and safe environment.
- Support Service Advisors in their daily operations, facilitating a smooth workflow and assisting in gathering necessary information for service recommendations.
- Aid Gas Attendants with tasks related to fueling and tire repairs.
- Safely transport customers to and from the service center as needed, prioritizing their comfort.
- Manage inventory levels for customer area supplies, placing orders to maintain stock.
- Handle daily tasks such as greeting customers, answering calls, scheduling appointments, and following up with clients.
- Ensure cleanliness and organization of the office and customer areas.
ARE YOU THE RIGHT FIT?
- Previous experience in customer service, particularly in the automotive field, is highly desirable.
- Strong attention to detail and a commitment to delivering excellent customer service.
- Effective communication and interpersonal skills.
- Ability to collaborate with a team and support various departments.
- Valid driver's license.
- Proficiency in reading, writing, and speaking English.
- A genuine desire to assist customers and grow within the automotive industry.
If you believe this position aligns with your career aspirations, we encourage you to consider applying.
