Client Support Specialist

5 days ago


Eagle, Nebraska, United States NTT DATA Full time
About the Job Description

We are seeking a highly motivated and experienced Customer Service Associate to join our team in Wichita, Kansas. The ideal candidate will have a strong background in insurance and excellent communication skills.

The Customer Service Associate will be responsible for providing exceptional support to our clients via phone, ensuring customer satisfaction, and striving to meet service standards.

Job Highlights:

  • Competitive salary range: $15.50 - $18.00 per hour.
  • Excellent benefits package including medical, dental, and vision insurance.
  • Opportunity to work with a talented team of professionals.
  • Diverse and inclusive work environment.

Responsibilities:

  • Provide front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.
  • Communicate effectively and professionally with both internal and external customers to resolve questions and issues.
  • Develop and maintain a solid working knowledge of the insurance industry and of all products, services, and processes performed by the team.
  • Work closely with management to ensure that our clients receive the highest level of service and support.

Benefits and Perks:

  • Medical, dental, and vision insurance with an employer contribution.
  • Flexible spending or health savings account.
  • Life and AD&D insurance.
  • Short- and long-term disability coverage.
  • Paid time off.
  • Employee assistance.
  • Participation in a 401(k) program with company match.
  • Additional voluntary or legally required benefits.


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