Crisis Diversion Case Manager

3 days ago


Independence, Kansas, United States Kansas Employer Full time
Crisis Diversion Case Manager Position

This role entails providing crisis diversion case management services to agency patients. The successful candidate will be responsible for de-escalating crisis situations, connecting patients with needed resources, coordinating appropriate treatment, and assisting in dispatch when needed.

Key Responsibilities:
  • Develop a therapeutic rapport with diverse individuals of the targeted population.
  • Assess and function in a strengths-based model of care.
  • Link patients with resources, coordinate appropriate treatment, and provide documentation for the clinical record.
  • Assist with dispatch functions as needed.
Essential Job Functions:
  • Achieve a minimum of 600 hours per year (50 hours per month) direct patient contact.
  • Maintain updated training in case management with an emphasis in crisis education.
  • Respond to emergent situations within one hour, urgent situations within three hours, and routine situations within 24 hours.
  • Oversee Attendant Care workers after hours.
Requirements:
  • Strong clinical judgment and decision-making skills.
  • Ability to work effectively in a team environment.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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