Customer Service Representative

3 days ago


Independence, Kansas, United States PIB Group Full time
Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team at PIB Group. As a key member of our HomeLet brand, you will play a vital role in delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Obtain and complete customer references by contacting nominated referees over the phone
  • Investigate potential fraudulent applications to mitigate risk to our letting agents and landlords
  • Work collaboratively with our team to identify and resolve customer issues

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to build rapport with diverse customer types
  • Confidence in managing workload and resolving issues professionally
  • Comfort in working in a fast-paced, target-driven environment

What We Offer:

  • Competitive salary and performance bonuses
  • Excellent benefits package, including free parking, tea/coffee, and fresh fruit
  • Opportunities for career growth and development within PIB Group

About Us:

PIB Group is an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We believe in collaboration and teamwork, and we offer a supportive and dynamic work environment.

Working with Us:

As a Customer Service Representative with PIB Group, you will work closely with our team to deliver exceptional customer service and support. You will be responsible for obtaining and completing customer references, investigating potential fraudulent applications, and working collaboratively with our team to resolve customer issues.

Join Our Team:

We are looking for a skilled and motivated individual to join our team. If you are passionate about customer service and have excellent communication skills, we encourage you to apply for this exciting opportunity.



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