Medical Assistant
3 weeks ago
We are seeking a highly skilled and detail-oriented Medical Assistant to join our team at Geisinger Medical Clinic Buckhorn. As a Medical Assistant, you will play a vital role in providing front-line support to our clinic and direct patient care activities.
Key Responsibilities- Provide patient care as directed by the licensed nurse, within the medical assistant scope of practice, in meeting the multidisciplinary care plan established for each patient.
- Assist provider in setting up for minor procedures, gathering supplies and equipment, applying aseptic dressings, opening supplies, etc.
- Obtain and accurately document patient information using the rooming tool within the electronic medical record.
- Reinforce patient instructions to enhance patient understanding and adherence to treatment, and plan of care.
- Collect and prepare lab specimens, and completes associated paperwork, forms, and documentation to expedite laboratory studies with accuracy and efficiency.
- Reports patient concerns and questions to appropriate care team member and follows through as directed.
- Reports all patient safety incidents or issues, patient and family complaints, serious events, environmental hazards immediately to supervisor.
- May have access to non-controlled medication storage and supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic and unit.
- Inventories and orders supplies based on appropriate or established inventory levels. Checks for expired items and removes expired supplies from inventory. Assures adequate stock of supplies and equipment in rooms.
- Cleans equipment and routinely inspects condition and operation of equipment as appropriate to scope of role. Cleans and prepares exam rooms between patients.
- Performs high level disinfection or sterilization per policy and procedure.
- Performs duties of Patient Access Representative including responsible for checking patients in for appointments and accurately verifying demographics.
- Assures all check-in procedures are competed and monitors patient wait times, communicating changes to the patient as necessary. Assists with referrals and pre-certifications, at the time of encounter.
- Reads and interprets insurance responses. Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter.
- Ensures patient receives necessary disclosure and privacy information, obtains necessary legal and financial signatures. Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly.
- Completes patient's visit by scheduling any necessary follow up appointments to include any specialty or ancillary services as possible.
- Processes multi-channel messages related to patient and/or physician requests regarding: appointments, referrals, prescriptions, and complaints.
- High School Diploma or Equivalent (GED)
- Minimum of 1 year-Related work experience
- Basic Life Support Certification within 6 months
We are a leading healthcare system dedicated to providing high-quality patient care, education, and research. Our values of kindness, excellence, learning, innovation, and safety guide everything we do. We offer a comprehensive benefits package, including healthcare benefits, vision, dental, and domestic partner benefits. We are an affirmative action, equal opportunity employer and welcome applicants from diverse backgrounds.
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