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Customer Service Team Lead

1 month ago

Round Rock, United States Burlington Full time
Burlington Customer Service Lead Job Description

As a Customer Service Lead at Burlington, you will be responsible for ensuring efficient service at the front of lines. This includes directing cashier coverage and customer flow to meet the needs of our customers.

Key Responsibilities:

  • Direct cashier coverage and customer flow to ensure efficient service
  • Assist management team in communicating promotions and company updates
  • Monitor and validate returns, exchanges, check authorizations, voids, and other transactions
  • Support training for team members

What We Offer:

Burlington is committed to providing a positive and inclusive work environment. As a Customer Service Lead, you will have the opportunity to develop your skills and advance your career in a dynamic and fast-paced retail environment.