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Customer Service Representative
2 months ago
As a Receptionist - State Farm Agent Team Member for Chris Vomund - State Farm Agent, you will play a vital role in our daily business operations and customers' success. You will grow our agency through meaningful client relationships and act as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing relevant products and services.
KEY RESPONSIBILITIES:
- Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
- Provide exceptional customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relationships through effective communication and relationship-building skills.
- Experience in sales or customer service, preferably in a retail or insurance environment.
- Excellent communication and interpersonal skills, with the ability to effectively relate to customers and colleagues.
- Able to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- Dedicated to providing exceptional customer service and committed to the success of our agency.
- Paid time off (holidays and personal/sick days)
- Salary plus commission/bonus
- 401(k) with 5% company match
- Growth potential/opportunities for advancement within my agency
