Repair Shop Customer Advocate

4 days ago


Charlotte, North Carolina, United States Woodie's Auto Service Full time
Customer Experience Representative
At Woodie's Auto Service, we strive to provide unparalleled customer service experiences for our clients. As a Repair Shop Customer Advocate, you will play a crucial role in achieving this goal. Your primary responsibility will be to interact with clients, gather information about their vehicles, and guide them through the repair process.

You will also work closely with our technicians to ensure accurate and reliable information is provided. To succeed in this role, you must have a high school diploma or equivalent, valid driver's license, and a complete understanding of under-hood mechanics and undercarriage systems. ASE certifications are preferred but not required. Our competitive salary range is: $50,000 - $70,000 per year, depending on experience. Benefits include 401(K) with company match, health insurance coverage, life insurance coverage, dental and vision benefits, paid vacation, paid holidays, and paid training.
  • Repair Shop Manager

    6 days ago


    Charlotte, North Carolina, United States Caliber Collision Centers Full time

    Job DescriptionWe are seeking an experienced Collision General Manager to join our team at Caliber Collision Centers. As a leader in the auto collision repair industry, we pride ourselves on delivering exceptional service and quality repairs to our customers.About UsWith over 1700 centers nationwide, we offer a wide range of services, including collision...


  • Charlotte, North Carolina, United States Woodie's Auto Service & Repair Full time

    About the RoleAs a Repair Center Advisor at Woodie's Auto Service & Repair, you will play a crucial role in ensuring that our customers receive top-notch service and support throughout the vehicle repair process.You will work closely with our technicians and other staff members to ensure that all repairs are completed efficiently and accurately, while also...


  • Charlotte, North Carolina, United States Woodie's Auto Service & Repair Full time

    We are excited to announce an exceptional opportunity for a Mechanic and Repair Specialist to join the team at Woodie's Auto Service & Repair. In this role, you will work as a Master Automotive Technician, delivering top-notch automotive service to our valued customers.About the Position$65,000 - $85,000 per year based on experienceAs a seasoned professional...


  • Charlotte, North Carolina, United States The LaSalle Group Full time

    Job Title: Customer Service AdvocateAbout the Role:This is a remote full-time position with The LaSalle Network. As a Customer Service Advocate, you will be responsible for handling inbound calls from customers regarding billing and service issues. You will also communicate with customers via phone, email, or written correspondence in a timely...


  • Charlotte, North Carolina, United States ADVANTAGE APPLIANCE REPAIR Full time

    Job SummaryWe are seeking experienced In-Home Appliance Service Technicians to service the Charlotte, NC area. This is a highly competitive hourly pay opportunity with a full benefits package and no weekends.About UsAdvantage Appliance Repair, Inc is a leading provider of appliance repair services in the Charlotte area.Key ResponsibilitiesServicing...


  • Charlotte, North Carolina, United States Woodie's Auto Service & Repair Full time

    Join Our Team at Woodie's Auto Service & Repair!About UsWe are a locally owned and operated business, proudly serving the Charlotte and Charleston areas for over 60 years. Our team is committed to providing outstanding service and exceeding customer expectations.Salary RangeThe estimated salary for this role is $50,000.00 to over $100,000 per year, based on...


  • Charlotte, North Carolina, United States Woodie's Auto Service & Repair Full time

    About the JobWe are seeking a skilled Master Automotive Technician to join our team at Woodie's Auto Service & Repair. As a Master Technician, you will be responsible for providing professional automotive service on every vehicle, diagnosing and repairing complex systems, and ensuring exceptional customer satisfaction.About UsWoodie's Auto Service & Repair...


  • Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    About the RoleWe are seeking an experienced Body Shop Specialist to join our team at Hendrick Luxury Collision Center. As a Body Shop Specialist, you will be responsible for identifying and performing necessary body repairs on customer vehicles.Key ResponsibilitiesInspect vehicles to determine extent of damageDevelop estimates for repairs and obtain approval...


  • Charlotte, North Carolina, United States Woodie's Auto Service & Repair Full time

    Job DescriptionIn this role, you will be responsible for:Building relationships with clients based on trust and communicationGuiding clients through their vehicle's repairs and maintenanceServing as an intermediary between clients and techniciansProviding accurate and reliable informationAbout Our TeamWe are a team of dedicated professionals who are...


  • Charlotte, North Carolina, United States Music and Arts Full time

    The estimated salary for this position is $38,000-$58,000 per year, depending on experience.About the TeamWe are a dynamic team of music enthusiasts who share a passion for providing exceptional customer service and promoting music education. As a Musical Instrument Repair Specialist, you will play a critical role in ensuring that every instrument leaves our...


  • Charlotte, North Carolina, United States Interior Logic Group Full time

    We are seeking a highly skilled Maintenance Technician to join our Interior Logic Group team. As a key member of our fabrication shop, this role will oversee the maintenance and operations of our granite fabrication facility, ensuring all equipment and buildings are well-maintained, serviced, and operating efficiently.Key ResponsibilitiesMaintenance and...


  • Charlotte, North Carolina, United States Overhead Door Full time

    The role of a Customer Service Advocate at Overhead Door is to provide top-notch support to our customers and internal teams. This position is based in the Texas Access Controls Houston, TX location.Key Responsibilities:Supporting the service and installation departments in achieving exceptional customer satisfaction.Fielding calls and directing them to the...


  • Charlotte, North Carolina, United States Music and Arts Full time

    The estimated salary for this position is $40,000-$60,000 per year, depending on experience.About the JobWe are seeking a skilled Musical Instrument Repair Specialist to join our team at Music & Arts. As an Apprentice Shop Technician, you will be responsible for ensuring each instrument is repaired according to established quality guidelines.With over 70...


  • Charlotte, North Carolina, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled Supply Chain Customer Advocate to join our team at TEKsystems.About the Role:This is an exciting opportunity for candidates with 1-2 years experience to take their career to the next level.The Supply Chain Customer Advocate will play a critical role in improving the experience with our client by serving as a single...


  • Charlotte, North Carolina, United States Excel Truck Group Full time

    Key ResponsibilitiesAs a Heavy Duty Truck Repair Expert, you will have the opportunity to work with top-of-the-line equipment and receive ongoing training and development. Your duties will include:Performing scheduled maintenance and repairsPreparing shop work orders and estimatesCleaning and maintaining the shop and surrounding work areasPromoting...


  • Charlotte, North Carolina, United States Hendrick Automotive Group Full time

    Job Summary:We are seeking an experienced collision repair technician to join our team at Hendrick Automotive Group. As a key member of our body shop, you will be responsible for identifying and performing necessary body repair work in accordance with factory and company specifications.Key Responsibilities:Examining body damage on customer vehiclesEstimating...


  • Charlotte, North Carolina, United States Interior Logic Group Full time

    Fabrication Shop TechnicianWe are looking for a skilled technician to join our fabrication shop team. The ideal candidate will have hands-on experience with equipment maintenance and repair, as well as excellent communication skills.


  • Charlotte, North Carolina, United States Woodie's Auto Service & Repair Full time

    Key ResponsibilitiesThe successful candidate will be responsible for:Developing and maintaining strong relationships with clientsProviding expert guidance on vehicle repairs and maintenanceEnsuring seamless communication between clients and techniciansMeeting and exceeding client satisfaction targetsAbout Our CompanyWoodie's Auto Service & Repair is a...


  • Charlotte, North Carolina, United States Penske Truck Leasing Full time

    Penske Truck Leasing is a leading transportation provider that delivers innovative services to help companies and people move forward. We are seeking an experienced Collision Repair Specialist to join our team in Charlotte, NC.This role offers a competitive salary of $65,000 - $80,000 per year, depending on experience, plus excellent benefits, including...


  • Charlotte, North Carolina, United States Music and Arts Full time

    Job Summary:As an Instrument Repair Specialist at Music & Arts, you will play a crucial role in ensuring the highest quality of musical instruments. With a focus on efficiency and attention to detail, you will produce outstanding repairs that meet our rigorous standards.Musical instruments can be intricate and complex, requiring precision and care when being...