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Optical Store Manager
2 months ago
Job Overview
As an Optical Store Manager at National Vision, you will be responsible for driving sales, achieving profit goals, and ensuring exceptional customer service. Your leadership skills will be put to the test as you oversee the eyeglass department, supervise associates, and mentor potential Apprentice Opticians.
Key Responsibilities
- Monitor and achieve sales and profit goals, managing retail operating costs and budgets.
- Optimize the eyeglass department to ensure efficiency and compliance with company policies.
- Convey a commitment to customer service and ensure all associates meet quality standards.
- Supervise and motivate Opticians and CL Sales associates, ensuring timely completion of day-to-day functions.
- Assist the General Manager with forecasting staffing needs, recruiting, and retaining a high-caliber staff.
- Lead and coach associates towards sales and customer service goals.
Requirements
- Maintain Optical license as required by the state.
- Optical sales experience, with supervising experience preferred.
- Proven ability to lead, coach, and build associate relationships.
- Strong communication and organizational skills for effective management of teams.
- Exceptional customer service skills and ability to analyze financial reports.