Sales Support Specialist

2 weeks ago


Senoia, Georgia, United States Carl E Smith Building Supplies Full time
Job OverviewWe are seeking a highly skilled Sales Support Representative to join our team at Carl E. Smith & Sons Building Materials. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving technical issues, and driving sales growth.Key Responsibilities
  • Provide timely and accurate information to customers regarding open orders and quotes
  • Troubleshoot and resolve product issues and concerns in a professional and courteous manner
  • Document and update customer records based on interactions to ensure seamless communication
  • Develop and maintain a comprehensive knowledge base of our products and services to provide expert advice to customers
  • Collaborate with sales representatives to identify opportunities for growth and improvement
Requirements
  • Previous experience in customer service, sales, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Ability to build rapport with customers and provide a positive experience
About UsCarl E. Smith & Sons Building Materials is a family-owned business and a leading resource for custom home builders in South Atlanta. We are committed to providing quality products and exceptional service to our customers. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.
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