Restaurant Manager
6 days ago
Job Summary: We are seeking a highly motivated and experienced Restaurant Manager to lead our team at Snowshoe Mountain. As a key member of our hospitality operations team, you will be responsible for overseeing restaurant operations, ensuring top-notch customer service, and driving sales and profitability goals.
Key Responsibilities:
- Oversee restaurant operations to ensure effective employee development, profit maximization, and exceptional customer service.
- Lead management staff to achieve sales and profitability goals, analyze cost and revenue budgets, and maintain accurate records.
- Foster positive interactions with guests and staff, actively seek feedback, and respond to queries promptly.
- Recommend and implement cost-reduction and sales-increasing strategies, maintain appropriate staffing levels, and ensure staff knowledge of menu and promotions.
- Monitor food and beverage quality to meet company standards, ensure resource availability, and enforce policies on sanitation, safety, and cash handling.
- Train and develop supervisors and staff, handle hiring, evaluations, and terminations, and maintain a positive work environment.
- Ensure compliance with health, safety, and regulatory standards, and maintain a clean and safe environment.
- Collaborate with the Executive Chef on menu engineering, prepare annual budgets, and train staff on new menu items and RTP programming.
Requirements:
- Two+ years of post-high school education.
- West Virginia Food Handlers Certificate required.
- High School Diploma or GED.
- A minimum of 3-5 years of progressive management experience in a moderate to high-volume restaurant.
- At least 2 years of full restaurant P&L management experience.
- Experience hiring, training, and mentoring salaried managers and hourly FOH staff.
- Strong financial acumen with the proven ability to oversee cost control, labor, management, and bottom-line profitability.
- Excellent leadership, interpersonal, and communication skills.
- Accountable and resilient.
- Committed to delivering a high level of customer service.
- Ability to work under pressure.
- Flexibility to respond to a range of different work situations.
- Knowledge of safe food handling.
- Requires practical knowledge of the principles and practices within the food profession.
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