Customer Service Liaison
7 days ago
Job Title: Receptionist - Every Other Weekend
Estimated Salary: $35,000 - $45,000 per year
About the Company:Stone Rehabilitation and Senior Living is a residential and post-acute care provider that consistently delivers high-quality, compassionate care while focusing on the development of innovative programs and services.
We are seeking an individual who takes pride in delivering excellence in serving others, especially our elderly population.
Job Description:The Receptionist manages the customer-facing, busy lobby and reception area. The Receptionist is responsible for greeting and directing all visitors, including vendors, residents, resident family members, and applicants.
The Receptionist must ensure compliance with building security and adhere to sign-in and security alarm procedures.
The Receptionist will be responsible for answering a multi-line switchboard and connecting callers with the appropriate department or resource.
- Answers and screens all incoming telephone calls in a courteous and professional manner.
- Gives basic facility information such as brochures and informational packets to persons requesting such materials.
- Greets all visitors in a friendly, courteous, and professional manner. Screens and requires visitors to sign-in at the reception desk.
- Performs other clerical duties, such as photocopying, as assigned by the Administrative Assistant or by department heads.
- Responsible for participating in, helping with, and supporting the residents' leisure moments activities.
- Is constantly aware of resident safety issues and advises appropriate staff when something doesn't seem right.
Must possess a high degree of interpersonal relations skills with the capability of relating to a variety of people and personalities.
Must use good judgment and take initiative when necessary.
We are an equal opportunity employer, veterans & disability. All qualified individuals will be considered for employment without regard to race, color, religion, gender, sexual orientation, sexual identity or expression, genetics, national origin, age, disability, pregnancy, political affiliation, veteran status, or any other status that is protected by local, state, or federal law.
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