Hospitality Leader

5 days ago


Trenton, New Jersey, United States Briad Hotels | The Briad Group® Full time
Hotel Front Desk Receptionist Job Description

This role offers an exciting opportunity to work in a fast-paced environment and interact with guests from diverse backgrounds. As a Front Desk Receptionist, you will play a critical role in setting the tone for our guests' stays and building lasting connections with them.

About Our Culture:

  • We value teamwork, respect, and open communication among our employees and guests.
  • Our mission is to create positive lifelong emotional connections with our teammates and guests.

Responsibilities:

  • Provide exceptional customer service to our guests, including responding to inquiries and resolving issues promptly.
  • Manage room assignments and coordinate with housekeeping staff to ensure smooth operations.

Requirements:

  • Candidates must have previous customer service experience, preferably in a hotel or related field.
  • A high school diploma or equivalent is required, and an accounting background is preferred but not necessary.
  • The ability to lift moderate weight (20 lbs) and occasionally lift luggage up to 50 pounds is also necessary.

Estimated Salary Range:

Based on the location and requirements of this position, we estimate the annual salary range to be between $30,000 and $40,000, depending on experience and qualifications.

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