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Patient Care Representative

2 months ago


Bonita Springs, Florida, United States The Cannabist Full time
Reports to: Manager, Retail Operations; Supervisor, Retail Operations

Position Overview

The Retail Operations Advisors play a crucial role in assisting patients with their medical cannabis requirements. They are dedicated to delivering patient support with empathy, professionalism, and a commitment to our core values. It is essential to ensure that patients receive the appropriate medicinal products tailored to their specific health conditions.

Job Description

We are looking for a dynamic and enthusiastic Part-Time Retail Operations Advisor who shares our commitment to providing high-quality medicine and an exceptional patient care experience. The Retail Operations Advisor collaborates closely with the leadership team at the dispensing facility and reports directly to the Retail Operations Manager and Supervisor.

Minimum Qualifications (Skills, Knowledge & Abilities):
  • A minimum of three years of experience in retail operations, including familiarity with point-of-sale systems and Microsoft Office applications.
  • A strong passion for managing all facets of retail operations, compliance, and inventory management.
  • Outstanding consulting abilities.
  • Exceptional interpersonal skills, particularly in active listening.
  • Proficient written and verbal communication skills in English and Spanish, along with effective non-verbal communication.
  • Detail-oriented with the ability to follow instructions accurately.
  • Strong organizational and prioritization skills.
Travel %: 0

FLSA status: Non-exempt

Additional Abilities Required:
  • While performing the duties of this role, the employee must be able to stand, walk, or sit for extended periods, perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Effective verbal communication with colleagues, customers, and vendors is essential. The work environment typically has a moderate noise level.
  • Note: This job description does not restrict the company's right to assign or reassign duties and responsibilities at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.
About The Cannabist The Cannabist is a prominent provider of cannabis products and related services, recognized for its commitment to quality and patient care. The company operates numerous facilities and is dedicated to delivering industry-leading products and services to both medical and adult-use markets. The Cannabist offers a diverse range of products, including flower, edibles, oils, and tablets, and is known for its popular brands. The company is committed to diversity, equity, and inclusion, earning recognition as a top employer in the cannabis industry.