Customer Service Branch Associate

1 week ago


Fairview Heights, Illinois, United States The Sherwin-Williams Company Full time
Job Summary

We are seeking a highly motivated and detail-oriented Branch Associate to join our team at The Sherwin-Williams Company. As a Branch Associate, you will be responsible for receiving and preparing orders, safely moving, loading, and delivering products to our customers. This role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Prepare orders for delivery or pickup according to schedule, including loading, packing, wrapping, labeling, and shipping.
  • Load and unload products from deliveries, ensuring accurate and efficient processing.
  • Operate and maintain warehouse vehicles and equipment, adhering to safety protocols and procedures.
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services.
  • Process sales transactions accurately and consistently with company policies and procedures.
  • Deliver products to customers in a safe and timely manner, ensuring customer satisfaction.
  • Communicate and cooperate with supervisors and coworkers to achieve team goals and objectives.
  • Maintain a clean and safe working environment, optimizing space utilization and adhering to quality service standards.
  • Operate tinting, mixing, and color matching equipment as needed, ensuring accurate and efficient results.
  • Comply with inventory control procedures and assist with bi-annual inventory reviews.
Requirements
  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must have a valid, unrestricted Driver's License.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, with or without reasonable accommodation.
Preferred Qualifications
  • High School diploma or GED.
  • At least one year of work experience using material handling equipment.
  • At least one year of work experience in customer service, retail, or sales.


  • Fairview Heights, Illinois, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and motivated Branch Associate to join our team at Sherwin-Williams. As a Branch Associate, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our branch.Key ResponsibilitiesReceive and prepare orders in a timely and accurate mannerSafely move, load, and...


  • Fairview Heights, Illinois, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Branch Associate to join our team at Sherwin-Williams. As a key member of our branch team, you will be responsible for providing exceptional customer service, receiving and preparing orders, and safely moving, loading, and delivering products.Key ResponsibilitiesProvide top-notch customer...


  • Fairview Heights, Illinois, United States The Sherwin-Williams Company Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Branch Associate. As a key member of our team, you will be responsible for receiving and preparing orders, safely moving, loading, and delivering products to our customers.Key ResponsibilitiesPrepare orders for delivery or pickup according to...


  • Fairview Heights, Illinois, United States Sherwin-Williams Full time

    Job DescriptionThe Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, mixing and color matching equipment, as needed.Key ResponsibilitiesPrepare orders for delivery or pickup according to schedule (load,...


  • Fairview Heights, Illinois, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Product Delivery and Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our branch team, you will be responsible for delivering exceptional customer service, ensuring timely and accurate product delivery, and maintaining a safe and organized work...


  • Fairview Heights, Illinois, United States PNC Full time

    Job DescriptionPNC is seeking a highly skilled Teller to join our team. As a key member of our Retail Branch organization, you will be responsible for delivering exceptional customer service, processing high-volume customer banking transactions, and educating customers on new technology and banking products.Key Responsibilities:Provide personalized customer...

  • Sales Associate

    3 weeks ago


    Fairview Heights, Illinois, United States The Children's Place Full time

    Job Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all...


  • Fairview Heights, Illinois, United States Gordon Food Service Full time

    {"title": "Part-Time Sales Associate", "description": "Join Our Team at Gordon Food ServiceWe are seeking a Part-Time Sales Associate to join our team at Gordon Food Service. As a Part-Time Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and...


  • Fairview Heights, Illinois, United States Home Decor Outlets Full time

    Customer Service Associate / CashierHome Decor Outlets, a leading home furnishing company, is seeking an exceptional Customer Service Associate/Cashier to provide excellent and courteous service to our customers.The ideal candidate will have the ability to meet company objectives by efficiently and accurately processing sales transactions, answering customer...


  • Fairview Heights, Illinois, United States Home Decor Outlets Full time

    Customer Service Associate / Cashier (Fairview Heights, IL)About the RoleWe are seeking a highly skilled Customer Service Associate/Cashier to provide exceptional customer service and support to our customers. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Key...


  • Fairview Heights, Illinois, United States Savers | Value Village Full time

    About UsSavers | Value Village is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.Job SummaryWe are seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for creating an awesome experience for our customers, donors, and team members.Key...


  • Fairview Heights, Illinois, United States Savers | Value Village Full time

    About UsSavers | Value Village is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.Job SummaryWe are seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for creating an awesome experience for our customers, donors, and team members.Key...


  • Fairview Heights, Illinois, United States Gordon Food Service Full time

    About the RoleGordon Food Service is a leading provider of food and supplies to small food service operators, families, non-profit organizations, caterers, and more. We are seeking a highly motivated and customer-focused Part Time Store Associate to join our team.Key ResponsibilitiesProvide exceptional customer service to ensure customer satisfaction and...


  • Fairview Heights, Illinois, United States Baymont Inn & Suites O'Fallon Full time

    Position Overview:As a Guest Services Associate, you will play a vital role in ensuring a welcoming atmosphere for all visitors. Your responsibilities will include:Welcoming guests upon their arrival and providing a friendly first impression.Efficiently managing the check-in and check-out processes.Delivering outstanding customer service to enhance guest...


  • Fairview Heights, Illinois, United States Baymont Inn & Suites O'Fallon Full time

    Welcome Guests and Ensure a Smooth Stay As a Guest Services Associate at Baymont Inn & Suites O'Fallon, you will be the first point of contact for our valued guests. Your primary responsibility is to provide exceptional customer service and ensure a positive experience from check-in to check-out. Greet Guests with Warmth and Professionalism: Create a...


  • Fairview Heights, Illinois, United States Lakeview Memorial Gardens and Funeral Home Full time

    About the RoleWe are seeking a highly skilled and compassionate Family Service Associate to join our team at Lakeview Memorial Gardens and Funeral Home. As a key member of our staff, you will play a vital role in providing exceptional service to our clients and their families.Key ResponsibilitiesProspect and generate leads to drive sales and revenue...

  • Customer Service Lead

    2 weeks ago


    Fairview Heights, Illinois, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a skilled and experienced Lead Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example.Key Responsibilities:Provide prompt and courteous customer service,...


  • Fairview Heights, Illinois, United States David's Bridal Full time

    Customer Service RepresentativeAt David's Bridal, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their shopping experience is nothing short of five-star.Key Responsibilities:Provide personalized...


  • Fairview Heights, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Fairview Heights, Illinois, United States Circle K Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...