Customer Service Representative

6 days ago


South Bend, Indiana, United States Round 2 LLC Full time
Job Overview
The Customer Service Representative role at Round 2 LLC involves driving sales through a list of distributors, retail customers, and other businesses. This position requires strong communication skills to maintain relationships with customers and grow the company's business.

Key Responsibilities
  • Maintain regular communication with customers to address questions and concerns.
  • Develop a detailed understanding of product assortment, pricing, and policies.
  • Proactively seek new business opportunities by communicating with customers and building strong relationships.
  • Seek out new customers and expand existing ones.
  • Track sales performance and proactively request orders for new and replenishment items.

Requirements
  • Detailed knowledge of product assortment, pricing, and policies.
  • Strong communication and relationship-building skills.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving skills and ability to handle customer complaints effectively.
  • Familiarity with shipping procedures and practices.

Benefits and Compensation
  • Average salary: $55,000 - $70,000 per year based on location and experience.
  • Competitive benefits package including health insurance, retirement plan, and paid time off.


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