Customer Service Representative
6 days ago
The Customer Service Representative role at Round 2 LLC involves driving sales through a list of distributors, retail customers, and other businesses. This position requires strong communication skills to maintain relationships with customers and grow the company's business.
Key Responsibilities
- Maintain regular communication with customers to address questions and concerns.
- Develop a detailed understanding of product assortment, pricing, and policies.
- Proactively seek new business opportunities by communicating with customers and building strong relationships.
- Seek out new customers and expand existing ones.
- Track sales performance and proactively request orders for new and replenishment items.
Requirements
- Detailed knowledge of product assortment, pricing, and policies.
- Strong communication and relationship-building skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving skills and ability to handle customer complaints effectively.
- Familiarity with shipping procedures and practices.
Benefits and Compensation
- Average salary: $55,000 - $70,000 per year based on location and experience.
- Competitive benefits package including health insurance, retirement plan, and paid time off.
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