Retail Experience Manager
1 week ago
Norman's Gift Shops, Inc. is a reputable employee-owned Hallmark Gold Crown retailer seeking a qualified Retail Experience Manager to lead our team at Manoa Shopping Center in Havertown, PA.
About UsWe're committed to helping people capture and share their emotions, making us the go-to destination for special occasions, comfort, and everyday moments. Our customers trust us to provide exceptional experiences, and we need a dedicated leader to deliver on that promise.
Key Responsibilities- Create a 'caring team' atmosphere by being accessible to customers, providing knowledge on the sales floor, and demonstrating initiative as a team player.
- Showcase excellent customer service skills by genuinely connecting with customers, building relationships, and earning their business.
- Meet store-specific Crown Rewards program enrollment goals consistently and assist management in developing new products and processes.
- Supervise staff, learn retail product knowledge, and maintain display areas as directed by management.
- A High School diploma or equivalent, prior retail experience with supervisory exposure, and customer service background.
- Able to work flexible hours, including events, holidays, evenings, and weekends, and continuously stand/walk while occasionally lifting up to 40 pounds.
- A lucrative 30% discount on merchandise purchased in our stores.
- Incentive contests throughout the year.
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Healthcare Professional
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