Restaurant Front of House Manager

1 week ago


Havertown, Pennsylvania, United States Bald Birds Brewing Company Full time
Job Overview

We are seeking a skilled and friendly Restaurant Host to join our team at Bald Birds Brewing Company in Havertown, PA.

Key Responsibilities
  • Greet guests as they enter the restaurant, ensuring a warm welcome and efficient service.
  • Provide menus and answer initial questions from guests, showcasing our menu offerings.
  • Seat guests at tables or in waiting areas, taking into account preferences and maintaining a balanced workflow.
  • Assign guests to tables, balancing server workloads and ensuring timely service.
  • Foster a positive experience by engaging with guests, addressing concerns, and resolving issues promptly.
  • Answer phone calls, take reservations, and respond to inquiries in a professional manner.
  • Maintain knowledge of the menu and offer recommendations when necessary.
  • Assist other restaurant staff members as needed, promoting teamwork and efficiency.
  • Prioritize exceptional customer service throughout each guest's visit.
Requirements
  • Demonstrate top-notch customer service skills in a fast-paced environment.
  • Exhibit a positive attitude and ability to work effectively under pressure with all restaurant staff.
  • Work independently while maintaining high-quality results.
  • Able to stand for long periods, safely lift trays of food, and maneuver them as needed.
  • Accurately handle money transactions and operate a point-of-sale system.
  • Willing to follow instructions and ask questions for clarification when necessary.
  • Capable of working in a busy restaurant environment.
  • Previous restaurant experience is highly desirable.
Compensation

The estimated salary for this position is around $40,000-$50,000 per year, depending on qualifications and experience. We offer a competitive compensation package that includes opportunities for growth and development within the company.



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