Senior IT Infrastructure Technician
2 days ago
Job Description
Maintain positive working relationships with plant, area and regional operations management and personnel. Primary responsibility is for installations, migrations and performance of IT technology in the business offices, plant and operational environments. This involves project management of installations, migrations and problem resolution for complex technical issues. Technical knowledge is applied to provide installation and support of field IT technology in the business offices and plant environments.
The position coordinates efforts with technicians, enterprise telecom and system integration resources as well as vendor sales, support, management and technical resources. Technologies involved in projects and problem solving include Wireless, Network Wiring, LAN/WAN Networking, Surveillance Systems, Terminals, PC's, Printers, Time Systems, Point of Sale interfaces and cellular devices. This role provides support for placement, maintenance and documentation of voice and data copper and fiber infrastructure requirements.
Responsibilities may include serving as project manager of small to medium scale telecom related projects. Assistance is provided with telephone and voicemail system installations and support. Coordination with outside contractors ensures company standards, practices and safety requirements are met. Advanced problem solving involves analyzing, identifying and diagnosing faults and symptoms using established processes and procedures.
This position requires maintenance of technology spare parts/equipment inventory to provide remote technology support. Approximately 40-70 percent travel is expected with a combination of local and long distance travel.
Key Responsibilities:
- Project management of installations, migrations and problem resolution
- Application of technical knowledge for installation and support of field IT technology
- Coordination with various resources for project efforts
- Support for placement, maintenance and documentation of voice and data infrastructure
- Serving as project manager for small to medium scale telecom related projects
- Assistance with telephone and voicemail system installations and support
- Advanced problem solving involving analysis, identification and diagnosis of faults and symptoms
- Maintenance of technology spare parts/equipment inventory
Estimated Salary: $65,000 - $90,000 per year, depending on location and experience. A competitive benefits package is also offered.
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