Development Specialist

2 days ago

Flint, Michigan, United States The Auto Club Group Full time
Job Title: Development Specialist

Join The Auto Club Group, a leading provider of membership, travel, insurance, and financial services, as a Development Specialist. In this role, you will serve as a business consultant and partner to Entrepreneurial Agents (EAs) in the assigned geography.

Key Responsibilities:
  • Operate as a subject matter expert on the Connected Member Vision and product/sales knowledge.
  • Assist assigned EAs in developing and implementing agency business goals.
  • Own and be accountable for agency success/retention and agent productivity and growth goals.
  • Support the acquisition of profitable new business, influencing and motivating agents, driving growth, providing business insight and recommendations, ensuring agent and business retention, compliance, and reporting.
  • Build trust and maintain strong relationships with assigned EAs and internal and external business partners.
  • Source and refer local EA candidates to centralized recruiting.
  • Interview candidates sourced from centralized recruiting.
  • Liaise with centralized training and field EA support team on administrative and training tasks/activities.
  • Support the installation and on-boarding processes when opening and establishing new agencies.
  • Assist new agencies with critical business development activities post-launch.
  • Coordinate initial training for new agencies.
  • Ensure agents have obtained appropriate training with in-depth understanding of all sales systems, product offerings, marketing procedures, back-office processes, etc.
  • Evaluate effectiveness of training program.
  • Provide training when necessary.
  • Collaborate with centralized training and EA support teams to ensure that agents are trained and aware of all operations, systems, and marketing processes and requirements.
  • Participate in training assessment and the development and disbursement of product/marketing/service information.
  • Evaluate effectiveness of training programs.
  • Validate awareness and deep understanding of the full array of ACG product offerings.
  • Provide additional training/coaching when necessary.
  • Communicate potential sales incentive programs, compensation outcomes, as well as contractual bonus opportunities.
  • Monitor agency business activities and prepare reports to summarize data.
  • Conduct site visits, cash flow analysis, and needs assessments/diagnostics to track progress, recognize best-in-class point-of-sale behavior, understand current EA segment, and identify issues and opportunities for improvements.
  • Research and analyze sales markets.
  • Work with EA to create cultivation plans and means to address issues.
  • Consult with EA making strategic/tactical recommendations as appropriate.
  • Ensure adherence to corporate policies, practice, and state regulations by auditing agent activity.
  • Advise leadership on agent progress and report on non-compliant activity.
  • When necessary, recommend and activate probationary processes or recommendations for termination. Complete accurate written call notes for all calls completed.
  • Support various product and membership promotional campaigns to ensure meeting sales goals.
  • Initiate, develop, execute, and monitor projects.
  • Provide updates to management.
  • Collaborate with peers to guarantee the utilization of uniform, highly efficient processes across the corporate footprint.
What it's like to work for The Auto Club Group:
  • Serve our members by making their satisfaction our highest priority.
  • Do what's right by sustaining an open, honest, and ethical work environment.
  • Lead in everything we do by offering best-in-class products, benefits, and services.
  • ACG values our employees by seeking the best talent, rewarding high performance, and holding ourselves accountable.
Benefits:
  • Competitive annual salary between $91,000 and $120,939.20.
  • Excellent and comprehensive benefits packages, including medical, dental, and vision benefits, 401k match, paid parental leave, paid time off, and more.
Requirements:
  • Possession of a valid State Driver's license.
  • Currently hold or able to attain and maintain appropriate State Property & Casualty licenses within timeframe designated by ACG leadership.
  • May be required to attain appropriate State Life Sales licenses within timeframe designated by ACG leadership.
  • Education: High School diploma or equivalent.
  • Work experience: Two years of experience in insurance sales leadership and/or agent development, including coaching, mentoring, challenging, and enabling others to successfully meet goals.
Preferred Qualifications:
  • Experience in motivating growth or rehabilitation of existing agency.
  • Developing plans to increase growth.
  • Building business relationships within a sales environment.
  • Demonstrating strong organizational, planning, time management, and administrative skills.
  • Gathering, researching, and analyzing data and making recommendations.
  • Conducting needs assessments and process improvement reviews.
  • Writing business plans/proposals.
  • Preparing reports and presentations and recommendations to all levels of management.
What We Offer:
  • A competitive salary and comprehensive benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A chance to make a meaningful impact in the lives of our members and customers.
How to Apply:

Submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you

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