Operations Manager
2 days ago
At Windquest Group, we are seeking an experienced Operations Manager - Sports and Recreation to join our team at Hamlin House.
About UsHamlins House is a modern take on a racquet club, offering an elevated experience for the growing pickleball community in Orlando. We provide a culinary & hospitality experience that will keep you coming back for more than the game.
We are embarking on an exciting venture, introducing a groundbreaking concept that merges hospitality with the exhilaration of pickleball.
Key Responsibilities- Lead and inspire a team of dedicated staff members to deliver outstanding service & hospitality, while exceeding guest expectations.
- Oversee all day-to-day operations of Hamlin House, including pickleball court management & memberships, food and beverage service, and facility maintenance.
- Ensure compliance with health and safety regulations and maintain high standards of cleanliness and sanitation throughout the facility.
- Manage inventory, budgeting, and financial performance to achieve revenue and profitability targets.
- Cultivate relationships with members of the pickleball community and other key stakeholders to promote engagement and loyalty.
- Plan and execute special events, tournaments, and promotions to target new members & attract new guests while enhancing and enhance the Hamlin House brand.
- A track record in operations management or a comparable role within the hospitality or entertainment realm.
- Exceptional leadership and team management skills that resonate with the vibrant spirit of Hamlin House.
- Understanding of financial management and cost control, ensuring the financial health of Hamlin House.
- Minimum of 5 years of experience in a management role within the hospitality or sports and recreation industry.
- Proven track record of leadership, team-building, and delivering exceptional customer service.
- Strong business acumen with the ability to develop and execute strategic plans and achieve financial targets.
The estimated salary for this position is $80,000 - $120,000 per year, depending on experience.
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