Operations Manager

2 days ago


Orlando, Florida, United States Windquest Group Full time
Job Description

At Windquest Group, we are seeking an experienced Operations Manager - Sports and Recreation to join our team at Hamlin House.

About Us

Hamlins House is a modern take on a racquet club, offering an elevated experience for the growing pickleball community in Orlando. We provide a culinary & hospitality experience that will keep you coming back for more than the game.

We are embarking on an exciting venture, introducing a groundbreaking concept that merges hospitality with the exhilaration of pickleball.

Key Responsibilities
  • Lead and inspire a team of dedicated staff members to deliver outstanding service & hospitality, while exceeding guest expectations.
  • Oversee all day-to-day operations of Hamlin House, including pickleball court management & memberships, food and beverage service, and facility maintenance.
  • Ensure compliance with health and safety regulations and maintain high standards of cleanliness and sanitation throughout the facility.
  • Manage inventory, budgeting, and financial performance to achieve revenue and profitability targets.
  • Cultivate relationships with members of the pickleball community and other key stakeholders to promote engagement and loyalty.
  • Plan and execute special events, tournaments, and promotions to target new members & attract new guests while enhancing and enhance the Hamlin House brand.
Requirements
  • A track record in operations management or a comparable role within the hospitality or entertainment realm.
  • Exceptional leadership and team management skills that resonate with the vibrant spirit of Hamlin House.
  • Understanding of financial management and cost control, ensuring the financial health of Hamlin House.
  • Minimum of 5 years of experience in a management role within the hospitality or sports and recreation industry.
  • Proven track record of leadership, team-building, and delivering exceptional customer service.
  • Strong business acumen with the ability to develop and execute strategic plans and achieve financial targets.
Compensation

The estimated salary for this position is $80,000 - $120,000 per year, depending on experience.


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