Theatre Operations Manager

3 weeks ago


El Paso, Texas, United States Cinemark Holdings, Inc. Full time
Career Overview

Cinemark Holdings, Inc. is seeking a highly motivated and organized Theatre Assistant Manager to join our team. As a key member of our theatre operations team, you will be responsible for ensuring the smooth day-to-day operation of our theatre, including managing staff, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities
  • Manage and motivate a team of theatre staff to deliver exceptional customer service and achieve sales targets.
  • Ensure the theatre is clean, safe, and well-maintained, and that all equipment is in good working order.
  • Develop and implement sales strategies to drive revenue growth and increase customer loyalty.
  • Monitor and control theatre expenses, including labour, inventory, and supplies.
  • Collaborate with other theatre managers to achieve business objectives and share best practices.
  • Provide excellent customer service and resolve customer complaints in a professional and courteous manner.
  • Stay up-to-date with industry trends and developments, and implement new ideas and initiatives to improve theatre operations and customer experience.

Requirements
  • High school diploma or equivalent required; degree in business, hospitality, or a related field preferred.
  • Minimum 2 years of experience in a theatre or hospitality management role.
  • Proven track record of success in managing staff, driving sales growth, and improving customer satisfaction.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A fun and dynamic work environment.
  • A discount on movie tickets and other perks.

How to Apply

Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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