Assistant Theatre Manager
2 weeks ago
Cinemark is seeking a highly motivated and experienced Assistant General Manager to join our team. As an AGM, you will play a crucial role in ensuring the smooth day-to-day operations of our theatre, delivering exceptional guest experiences, and maintaining operational excellence.
Key Responsibilities:- Assist in supervising and coordinating all theatre activities, focusing on leadership and operational efficiency.
- Directly manage and oversee staff, including hiring, training, performance evaluations, and disciplinary actions, to ensure efficient operations and adherence to company standards.
- Verify Film Presentation Standards by ensuring the assigned theatre adheres to high-quality film presentation standards, enhancing the cinematic experience for our guests.
- Oversee proper inventory management and money-handling procedures.
- Assist in hiring, training, and coaching team members.
- Delegate tasks effectively to ensure the business operations of the theatre are running at full capacity.
- Set the tone for a positive team atmosphere, fostering collaboration and enthusiasm.
- Interact with guests to enhance their theatre experience.
- Ensure theatre team members deliver superior customer service.
- Champion Change and Corporate Initiatives by driving positive change within the theatre.
- Support corporate initiatives to enhance operations and guest satisfaction.
- Adhere to all local, state, and federal regulations related to theatre operations.
- Maintain a professional demeanor among team members and management.
- Represent Cinemark's culture, mission, and values to all team members and the local community.
- Must be at least 18 years old.
- High school graduate or GED preferred.
- Minimum 6 months of experience as a Senior Assistant Manager in a theatre environment or equivalent.
- Minimum of 5 years of experience in a managerial role or in leading and directing the work of a team.
- Availability to work at least 40 hours and 5 days per week.
- Regular and consistent attendance.
- Energetic and friendly attitude during each shift.
- Ability to respond with a sense of urgency.
- Commitment to excellence for both guests and employees.
- Strong time management, organizational, and problem-solving skills.
- Clear communication and effective follow-up.
- Ability to inspire and lead a team.
- Conflict resolution skills.
- Excellent interpersonal communication (verbal and written) across all ages, genders, and personalities.
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