Personal Finance Coordinator
4 weeks ago
Tower Loan invites ambitious individuals to apply for the role of Customer Service Representative. As a key member of our team, you will be responsible for delivering outstanding customer experiences that set us apart from the competition.
We pride ourselves on our strong company culture, which prioritizes employee growth, teamwork, and recognition. Our employees enjoy diverse skill development opportunities, a comprehensive training program, and regular feedback sessions.
About Tower Loan:
With over 80 years of experience, Tower Loan has established itself as a trusted leader in consumer finance solutions. Our focus on delivering exceptional customer service and fostering a positive work environment has earned us numerous industry awards and recognition.
- We value our employees' contributions and invest in their professional development through training programs and career advancement opportunities.
Job Details:
Customer Service Representatives can expect an estimated hourly wage of $18, with additional earnings ranging from $100 to $400 per month based on individual performance. Full-time positions typically involve working 8:30am-5:30pm, Monday through Friday, with potential overtime as needed.
Benefits & Advantages:
- Competitive compensation packages
- Comprehensive training and skill development opportunities
- Coaching and mentorship programs
- Strong hire-from-within policy
- Industry-leading benefits and recognition programs
Essential Job Functions:
- Respond to customer inquiries and resolve issues promptly
- Process customer transactions and manage account balances
- Maintain positive relationships with customers through proactive outreach
- Securely handle cash and perform accounting tasks
- Manage office administration, including mail, filing, and supply inventory
- Analyze credit and process loan applications efficiently
- Support management with other responsibilities as assigned
Required Qualifications:
- High school diploma or equivalent
- Excellent communication and organizational skills
- Valid driver's license with insurance
- Ability to lift and maneuver up to 20 pounds safely
Annual salary estimate: $45,000 - $65,000, depending on performance and experience.
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