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General Manager

2 months ago

Brookfield, Wisconsin, United States Chicagoland Bar, Inc Full time
About the Role

Chicagoland Bar, Inc is seeking an experienced General Manager to lead our team of professionals in delivering exceptional guest experiences and driving business growth. As a key member of our management team, you will be responsible for overseeing all aspects of bar operations, including beverage, hospitality, service, and culinary.

Key Responsibilities
  • People Planning and Talent Management: Recruit, interview, develop, train, and retain qualified management personnel.
  • Operational Excellence: Ensure that all bar operations meet the highest standards of quality, safety, and efficiency.
  • Guest Satisfaction: Measure and improve guest satisfaction in each restaurant, using tools such as Bar Louie Consumer Care and internal customer complaint systems.
  • Financial Management: Demonstrate the ability to manage the finances for your restaurants, including creating and tracking a weekly P&L, and ensuring profitability.
  • Capital Investment: Keep the franchisee informed of facility maintenance needs and upkeep to protect the assets, and ensure that contracted services are delivered.
  • Development of New Restaurants: Keep the franchisee informed of new competition and potential sites for new Bar Louie restaurants.
Requirements
  • 3-5 years of General Management experience in a high-volume full-service restaurant or bar.
  • Computer knowledge, including Excel, Windows, and POS systems.
  • Results-driven, trustworthy, and team-oriented personality.
  • Infectious personality with the ability to engage and develop team members.
  • Possess a passion for the hospitality industry and a focus on creating amazing guest experiences.
About Our Culture

At Chicagoland Bar, Inc, our culture thrives because each team member is committed to being:

  • Service Minded: Providing exceptional guest experiences and ensuring that every guest feels welcome and valued.
  • Respectful: Treating colleagues, guests, and vendors with respect and dignity.
  • Results Driven: Focused on achieving business goals and exceeding expectations.
  • Smart: Continuously learning and improving skills and knowledge to stay ahead in the industry.
  • Trustworthy: Building trust with colleagues, guests, and vendors through integrity and reliability.
  • A Coach: Developing and mentoring team members to help them grow and succeed.
  • Innovative: Embracing new ideas and approaches to stay ahead in the industry.
  • Team Oriented: Collaborating with colleagues to achieve common goals and objectives.
  • Fully Engaged: Committed to delivering exceptional results and exceeding expectations.