Transport Core Network Operations Specialist

1 day ago

Chandler, Arizona, United States Bank of America Full time
About the Role:

The Transport Core Network Operations Specialist plays a critical role in ensuring the smooth operation of our transport core network. As a subject matter expert, you will be responsible for training teams, providing technical support, and escalating complex issues to resolve business-impacting incidents.

Key Responsibilities:
  • Provide technical support and training to teams on transport core network technologies
  • Act as the escalation point for complex issues, analyzing situations and data to solve business-impacting incidents
  • Oversee projects and direct activities related to initiatives driven by Operations
  • Lead the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements
  • Communicate technology solutions across audiences and oversee projects and activities related to special initiatives or operations
Technology Areas of Focus:

The Transport Core Network Operations Specialist II will focus on Enterprise WAN/MAN, DWDM Optical Transport Services, and Metro Ethernet. You will be well-versed in numerous networking protocols, technologies, and troubleshooting methodology, including the use of proactive and reactive tools.

Requirements:
  • Expert experience with Network technologies, including Core LAN/MAN/WAN Technologies, IPv4, L2VPN MPLS-E Segment Routing, ISIS Lvl2, Multicast mLDP, BGP EIGRP QoS UDP OSPF MetroE, DWDM, Dark Fiber, Carrier Circuits Leased Line, Broadband, Direct Internet Access, Tunneling protocols (MACSEC, IPSEC SSL/TLS, GRE, DMVPN), Routers, Switches, NHRP, IPv6, ACL, VPN
  • Understanding of metro, long-haul, and subsea optical networking fundamentals and industry evolution, including operational and resiliency aspects
  • Experience with troubleshooting complex networking problems
  • Experience with JIRA, Confluence, Agile framework, and SCRUM ceremonies
  • Understanding of configuration management with tools such as Forward Networks and HPNA
  • Experience using advanced tooling, including SevOne, Splunk, Netscout, Wireshark, NDC, HPNA, NNMI, OBM, IBM Watson, NSO, etc.
Desired Qualifications:
  • Experience in Networking-related disciplines within a design, implementation, or operations role
  • Relevant Industry certifications in Network Technologies
  • Cloud or SDN knowledge and experience
  • Experience with SDN, including Cisco ACI, VMware NSX, Arista CloudVision
  • Experience with SDWAN, preferably on CloudGenix
  • Experience with automation tools, such as Python, Ansible, YAML, or Django, API calls to ticketing systems and network devices, and frontend web development
  • Experience working in an Agile environment
  • Experience working within Financial Services (Insurance, Banking, Investment banking)
What We Offer:

Bank of America is committed to creating a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. We offer a competitive benefits package, including health insurance, retirement savings, and paid time off. We also provide opportunities for professional growth and development, including training and education programs.

Bank of America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace where everyone feels valued and respected.

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