Teller 30 Hours Lakewood Ranch

3 weeks ago

Bradenton, Florida, United States Quality Talent Group Full time
Why Wells Fargo?

At Wells Fargo, we believe that a meaningful career is more than just a job. It's about finding all the elements that help you thrive in one place. Our company culture is built on the principles of diversity, equity, and inclusion, and we welcome applications from all qualified candidates regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, or status as a protected veteran.

About this Role:

We are seeking a Teller to join our Consumer Small & Business Banking division as part of our National Branch Network. As a Teller, you will be part of the fabric of the local community, helping to provide financial services to residents, employees, and local businesses. If you enjoy working with people and are looking for a career with tremendous opportunity for growth, this is a great role for you.

Key Responsibilities:
  • Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
  • Complete operational activities while minimizing risks under established policies.
  • Perform routine transactional operational and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization.
  • Receive direction from managers and exercise judgment within defined policies and procedures.
  • Escalate questions and issues to more experienced roles.
  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
  • Identify information and services to meet customers' financial needs.
Requirements:
  • 6 months of interacting with customers' experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.
Desired Qualifications:
  • Customer service focus with experience handling complex transactions across multiple systems.
  • Ability to educate and connect customers to technology and share the value of mobile banking options.
  • Ability to interact with integrity and professionalism with customers and team members.
  • Experience working with others on a team to meet customer needs.
  • Cash handling experience.
  • Ability to follow policies, procedures, and regulations.
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
  • Well-organized, independent, and able to prioritize in a fast-paced environment.
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.
  • Relevant military experience, including working in personnel, benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.

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