Restaurant Shift Manager

2 days ago


Metter, Georgia, United States Zaxby's Full time
Job Overview:

Zaxby's is a dynamic fast-casual restaurant chain that prides itself on delivering exceptional guest experiences. As a Shift Leader, you will be responsible for overseeing the execution of a shift, setting goals, and ensuring seamless processes are followed.

Key Responsibilities:
  • Set clear shift objectives and delegate tasks to team members
  • Maintain operational standards and ensure compliance with guidelines and policies
  • Provide excellent customer service and resolve complaints in a friendly and respectful manner
  • Mentor and develop team members to enhance their skills and performance
  • Communicate performance concerns to General Managers
  • Prioritize guest and team member experience through effective delegation and supervision
Additional Responsibilities:
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Manage food production and quality by monitoring prepping, cooking, and holding processes
  • Track food safety and quality throughout the shift
  • Plan and execute shift duties, including opening and closing procedures
  • Collaborate with management to develop goals and report progress
Requirements:
  • Must be 18 years of age or older
  • Ability to work flexible schedules, including days, nights, weekends, and holidays
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Ability to work in an environment with varying temperatures and exposure to food allergens

Benefits: FREE Meals On Shift & 50% Off Meals Off Shift, Flexible Schedules, Paid Training, Medical Insurance, Dental Insurance, Short-Term Disability, Long-Term Disability

Estimated Salary: $45,000 - $65,000 per year



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