Membership Team Member

2 days ago


Pottstown, Pennsylvania, United States Greater Philadelphia YMCA Full time
Job Summary

We are seeking a highly motivated and customer-focused Membership Team Member to join our team at the Greater Philadelphia YMCA. As a key member of our membership team, you will be responsible for providing exceptional customer service, selling memberships, and ensuring a positive member experience.

Key Responsibilities
  • Provide excellent customer service to members and prospective members
  • Sell memberships and promote YMCA programs and services
  • Process membership transactions and maintain accurate records
  • Assist with special events and member appreciation activities
  • Respond to member inquiries and resolve conflicts in a timely and professional manner
Requirements
  • High school diploma or equivalent required; some college preferred
  • At least 1 year of experience working in a customer service capacity
  • Ability to work a variety of shifts, including weekends and holidays
  • Strong communication and interpersonal skills
What We Offer
  • A competitive hourly rate of $13.00
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

We are an equal opportunity employer and value diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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