Service Operations Coordinator

3 days ago


Edison, New Jersey, United States C&C Lift Truck Inc Full time

C&C Lift Truck Inc. is a leading forklift dealership with a growing presence in the market.

We are seeking a highly skilled and organized Service Operations Coordinator to join our team.

The ideal candidate will possess excellent communication skills, be able to multitask effectively, and have a strong understanding of the forklift industry.

Key Responsibilities:

  • Assign jobs to technicians and coordinate their daily schedules.
  • Provide real-time updates to customers on expected service dates and ETAs.
  • Utilize a proactive approach to customer service, anticipating needs and resolving issues promptly.
  • Manage assigned technicians to ensure effective completion of day-to-day service operations.

Requirements:

  • High School Diploma or equivalent.
  • Proven experience as a dispatcher with a technical background in automotive repair.
  • Strong geographic knowledge of New York, New Jersey, and Pennsylvania.
  • Proficient in Microsoft Suite (Word, Excel, Outlook).
  • Ability to work independently and prioritize tasks effectively.

Estimated Salary: $60,000 - $80,000 per year.



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