Service Operations Coordinator
3 days ago
C&C Lift Truck Inc. is a leading forklift dealership with a growing presence in the market.
We are seeking a highly skilled and organized Service Operations Coordinator to join our team.
The ideal candidate will possess excellent communication skills, be able to multitask effectively, and have a strong understanding of the forklift industry.
Key Responsibilities:
- Assign jobs to technicians and coordinate their daily schedules.
- Provide real-time updates to customers on expected service dates and ETAs.
- Utilize a proactive approach to customer service, anticipating needs and resolving issues promptly.
- Manage assigned technicians to ensure effective completion of day-to-day service operations.
Requirements:
- High School Diploma or equivalent.
- Proven experience as a dispatcher with a technical background in automotive repair.
- Strong geographic knowledge of New York, New Jersey, and Pennsylvania.
- Proficient in Microsoft Suite (Word, Excel, Outlook).
- Ability to work independently and prioritize tasks effectively.
Estimated Salary: $60,000 - $80,000 per year.
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