General Manager

4 weeks ago

San Diego, California, United States Legends Full time
Job Summary

The General Manager is a strategic business leader responsible for effectively managing and directing all day-to-day aspects of the venue's operations, including concessions, retail, catering, and premium services. This role requires a high level of hospitality and a focus on exceeding guest expectations and increasing profits.

Key Responsibilities
  • Uphold Legends' standards for quality and performance in all phases of food and beverage operations.
  • Constantly innovate the guest experience, balancing creativity with practical implementation.
  • Manage the operational budget, monthly P&L statements, and ensure accurate financial reporting.
  • Maintain strong, collaborative working relationships with clients and business partners.
  • Lead a cohesive management team, including developing talent, promoting from within, coaching, and performance management.
  • Develop annual operational budgets that result in a fiscally sound operation.
  • Hold all department managers accountable for timekeeping and schedules for all Legends hourly staff.
  • Responsible for timely and accurate reporting of monthly inventory, accounts payable, and accounts receivable for all departments.
  • Prepare, verify, and submit financial reports and monthly projections as required.
  • Work closely with sub-contractors and non-profit organizations to ensure all standards are met and terms of the contract are followed.
  • Ensure unit compliance with federal, state, local, and Legends regulations regarding the sale of alcohol, foodservice, OSHA, payroll, employment, and EEO guidelines.
  • Work closely with vendors and distributors in the procurement of product and equipment necessary to execute events.
  • Responsible for managing the repair and renewal of all assets of operation, such as uniforms, foodservice equipment, and points of sale equipment.
  • Responsible for participating in event production meetings and disseminating imperative information to the management team.
  • Accountable for establishing and maintaining proper safety and sanitation procedures, as well as creating a working relationship with local health officials and department of alcohol beverage control officials.
  • Ensure proper operational condition of all food service equipment.
Requirements
  • A bachelor's degree with a minimum of 10 years of management experience in the contract foodservice industry, preferably in a sports and entertainment venue.
  • Experience in high-volume foodservice operations, preferably in concessions or premium services for a sports/entertainment venue, with experience overseeing the sale of alcohol.
  • Excellent written and verbal communication skills, with the ability to multi-task and prioritize in a deadline-oriented environment.
  • Previous P&L accountability and/or contract-managed service experience preferred.
  • Proficiency in Microsoft Word, Excel, and PowerPoint, as well as POS systems.
  • A strong commitment to delivering a high level of customer and client service, with demonstrated initiative, leadership, and management skills.
  • Flexibility to work a non-traditional schedule, including nights, weekends, and holidays.
  • A highly organized, self-motivated individual who can work independently.
  • Strong leadership skills, with excellent oral and written communication skills.
Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life, and disability insurance, paid vacation, and a 401k plan.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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