Mental Health Associate Part Time Evenings Position
6 days ago
About the Role:
The Mental Health Associate is responsible for maintaining a safe and therapeutic environment. Under the supervision of a registered nurse, the associate will assist with patient care that does not require complex nursing skills.
Key Responsibilities:
- Assist the treatment team in establishing and maintaining a therapeutic environment by rotating through various roles: Community MHA, Patient Flow MHA, or Security MHA.
- Provide basic hygiene care for patients as directed by nursing.
- Search patient belongings on admission and complete documentation requirements.
- Respond to crisis situations, defuse tensions, and summon assistance as needed.
- Report patient safety concerns to the Charge Nurse.
- Demonstrate courtesy, tact, and professionalism in interactions with patients, families, and staff.
- Document hourly patient checks.
- Review patient status with nursing and counseling when appropriate.
- Communicate changes in patient condition to the registered nurse.
- Provide authorized transport services as needed.
- Maintain patient confidentiality.
- Participate in quality improvement activities.
Customer Service Skills:
- Be cooperative and courteous in interactions.
- Be patient and respond to questions appropriately.
- Respond to requests in a timely manner.
- Handle interruptions skillfully.
- Maintain a professional appearance and demeanor.
- Strive to prevent and resolve customer concerns.
Requirements:
Must be able to interact therapeutically with patients with behavioral health issues and/or addiction recovery.
Education/Experience/Licensure/Technical/Other:
High School Diploma required, Bachelor's degree preferred. Experience in addictions treatment preferred. CPR and CPI certification required. Basic computer skills preferred.
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