Insurance Complaint Resolution Analyst

2 weeks ago


Columbus, Ohio, United States Ohio Department of Developmental Disabilities Full time

Position Overview: The Insurance Complaint Analyst 1 role is essential in addressing and resolving consumer grievances related to insurance services.

Location: Franklin County, Columbus, Ohio, United States of America

Department: Insurance Department

  • Employment Type: Full-time
  • Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM
  • Hourly Compensation: $23.49

Key Responsibilities:

  • Engage with clients to provide exceptional customer service and support.
  • Utilize analytical skills to assess and resolve insurance-related complaints.
  • Maintain a high level of attention to detail in documentation and reporting.

Required Skills:

  • Technical Proficiencies: Customer Service, Insurance Knowledge
  • Professional Attributes: Strong Attention to Detail, Critical Thinking, Customer-Centric Approach, Effective Verbal Communication


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