Insurance Complaint Resolution Analyst
2 months ago
Position Overview: The Insurance Complaint Analyst 1 role is essential in addressing and resolving consumer grievances related to insurance services.
Location: Franklin County, Columbus, Ohio, United States of America
Department: Insurance Department
- Employment Type: Full-time
- Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM
- Hourly Compensation: $23.49
Key Responsibilities:
- Engage with clients to provide exceptional customer service and support.
- Utilize analytical skills to assess and resolve insurance-related complaints.
- Maintain a high level of attention to detail in documentation and reporting.
Required Skills:
- Technical Proficiencies: Customer Service, Insurance Knowledge
- Professional Attributes: Strong Attention to Detail, Critical Thinking, Customer-Centric Approach, Effective Verbal Communication
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