Sales Associate

3 weeks ago

New York, New York, United States Michael Kors Full time
Join our team of fashion enthusiasts at Michael Kors

About the Role:

As a Sales Associate, you will be responsible for delivering exceptional customer service and driving sales growth in our luxury fashion store. Your passion for fashion and ability to build strong relationships with customers will be key to your success.

Key Responsibilities:

  • Meet and exceed sales targets by providing personalized service and product recommendations to customers.
  • Utilize your knowledge of the merchandise to maximize sales performance and drive revenue growth.
  • Ensure customer satisfaction by monitoring all details of the sales process, including shipping, alterations, and special requests.
  • Comply with all sales-related policies and procedures.
  • Maintain a keen interest in the fashion industry and market trends to stay up-to-date on the latest styles and trends.
Customer Service:

  • Provide the highest level of customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Build and maintain repeat clientele by utilizing client books and providing personalized service.
  • Resolve all customer problems and complaints quickly and effectively, ensuring customer satisfaction.
Operations:

  • Keep the selling floor and merchandise neat, organized, and stocked, ensuring a positive shopping experience for customers.
  • Assist in the maintenance of all inventory in the stockroom and on the selling floor.
  • Assist in all areas of stock, shipping, receiving protocol/policies, and all shipping/receiving related paperwork.
  • Participate in inventories and ensure accurate stock levels.
  • Comply with all Point-of-Sale policies and procedures.
  • Properly execute all relevant register functions.
  • Adhere to work schedule, inclusive of time and attendance.
  • Participate in all relevant training and development seminars, programs, and meetings as directed by store management.
Our Commitment to Inclusivity:

At Michael Kors, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that success comes from our differences and strive to inspire change and growth within each other.

Capri Holdings Limited is an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

For reasonable accommodations for the interview or application process, please contact our Diversity and Inclusion team.

Salary range: $20.00

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