Master Forklift Technician
1 week ago
We are seeking a highly skilled and experienced Master Forklift Technician to join our team at Quinn Company. As a key member of our service department, you will be responsible for repairing and maintaining heavy equipment, including forklifts, to ensure optimal performance and efficiency.
Key Responsibilities- Perform repairs and maintenance on heavy equipment, including forklifts, with minimal supervision.
- Exemplify a high level of technical expertise and provide leadership and guidance to junior technicians.
- Mentor and train technicians to ensure they have the necessary skills and knowledge to perform their duties effectively.
- Assume ownership of complex customer issues and resolve them in a timely and professional manner.
- Interact with customers in a professional and courteous manner, ensuring their needs are met and they are satisfied with the service provided.
- Collaborate with other departments, such as sales and parts, to ensure seamless communication and efficient service delivery.
- Maintain a high level of attendance and punctuality, as well as a positive attitude and behavior, at all times.
- Disassemble and assemble machines and components, recondition and repair as required.
- Work overtime as needed to meet customer demands and ensure timely completion of tasks.
- Select and use the correct tools for each job, demonstrating proficiency with Cat diagnostic tools.
- Perform diagnostics and organize repair procedures, ensuring accurate and efficient completion of tasks.
- Complete training sessions as required to maintain and improve technical skills and knowledge.
- Demonstrate safe and proper use of hand, pneumatic, and electric tools.
- Assist other technicians with repair tasks, such as removal, installation, and repair of components and machines.
- Follow instructions and communicate effectively with supervisors and colleagues.
- Retain and build upon acquired knowledge, sharing skills and expertise with other technicians.
- Take responsibility for personal development and training requirements for growth and career advancement.
- Stay up-to-date with Cat product lines, utilizing resources from Cat and Quinn Company.
- Demonstrate and promote Quinn Company's core values of Relationships, Integrity, Teamwork, Respect, Quality, and Service.
- Travel to other stores, customer sites, and other dealer and Caterpillar facilities for work or training.
- Work alternate shifts as required by workload and manager or supervisor.
- Work in the field as required by manager or supervisor.
- One-year certificate or Associate's degree from a community college or technical school.
- Minimum five plus years of CAT dealer experience and ten years of heavy equipment industry experience or equivalent education and experience.
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Master Diesel Technician
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Master Automotive Technician
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Plant Operator
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Wire Technician Specialist
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Maintenance Technician
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Solar Technician
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Automotive Service Technician
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Automotive Service Technician
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Quality Assurance Specialist
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Quality Assurance Specialist
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