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Records Management Specialist

2 months ago


Philadelphia, Pennsylvania, United States Epiq Global Business Transformation Solutions, LLC Full time
Job Title: Records Manager

Join Epiq Global Business Transformation Solutions, LLC as a Records Manager and take on a challenging role that requires strong organizational and communication skills. As a Records Manager, you will be responsible for overseeing the operational records and information management services at an Epiq client, ensuring that the client receives the optimal level of service in support of receipt, arrangement, storage, preservation, destruction, and safeguarding client and administrative records.

Key Responsibilities:
  • Follow established guidelines and procedures for creating, circulating, storing, tracking, transferring, and destroying client records.
  • Serve as the principal liaison between Epiq, the client's administration, and Records Staff.
  • Track the circulation of files to and from client staff in the Records Management System (RMS) database.
  • Oversee all Records Staff employed at the site, including recruiting, training, performance management, and development.
  • Regulate inventory of files stored onsite in client facilities, including exception reporting.
  • Assist client with file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment as instructed.
  • Assist client with retention activities, including obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment or secure destruction as instructed.
  • Assist client with clean-up activities, including triage, categorization, and appropriate storage or disposition of content.
Qualifications and Characteristics:
  • High School Diploma and college preferred or equivalent years of Records Management experience.
  • Familiarity with FileTrail, iManage Records Manager, Autonomy Records Manager (FileSurf), LegalKey, and/or similar Records Management Systems.
  • Familiarity with iManage Work, NetDocuments, OpenTEXT DM, and/or similar Document or Enterprise Content Management Systems.
  • Working knowledge of Microsoft Office products, including Outlook, Word, Excel, and Teams.
  • Excellent communication (verbal and written) skills.
  • Experience transitioning to an electronic environment.
  • Ability to lift to 30 lbs.

This is an on-site/in-office position, Monday-Friday. The compensation range for this role is $26.85 to $33.57 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

Epiq is an equal opportunity employer and welcomes applications from diverse candidates. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.