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Urban Safety Specialist

2 months ago

Dallas, Texas, United States Downtown Dallas Full time
About the Role

We are seeking a highly motivated and customer-focused Security Professional to join our team at Downtown Dallas, Inc. As a key member of our security team, you will play a vital role in maintaining a safe and welcoming environment for our community.

Key Responsibilities
  • Provide visible uniformed presence by patrolling designated areas on bicycle or foot.
  • Provide exceptional customer service to citizens and visitors by answering questions and addressing complaints.
  • Enhance security and perception of safety in downtown by presence.
  • Interact with individuals to resolve any quality of life issues.
  • Assist the Dallas Police Department with quality of life issues and identifying crime suspects and criminals.
  • Assist the City Square Homeless Outreach Team in addressing quality of life issues.
  • Report equipment failure, including streetlights, signs, traffic signals, pedestrian amenities, etc.
  • Assist with first aid and emergency situations if needed.
  • Monitor high-risk and high pedestrian areas to deter crime.
  • Provide support for special events as needed.
  • Represent Downtown Dallas and DDI in a professional manner on the job, at meetings, or special events.
  • Complete daily activity reports and other assignments as specified by your shift supervisor.
  • Operate a two-way radio using 10-codes.
  • Stay current on City of Dallas codes and ordinances.
Requirements
  • High school diploma or GED, at least two years of college education preferred.
  • Completion of requirements for becoming a Commissioned Security Officer in the state of Texas.
  • Interest or experience in public administration, law enforcement, social services, or community development.
  • Bi-lingual ability is desirable.
What We Offer

We offer a competitive benefits package that includes health, dental, vision, paid time off (PTO), 401k, and much more. Downtown Dallas, Inc. is committed to a diverse and inclusive workplace and is an equal opportunity employer.