Member Experience Coordinator

6 days ago


Van Nuys, California, United States Planet Fitness Full time
Job Description

We are seeking a Customer Service Representative to join our team at Planet Fitness. As a Customer Service Representative, you will play a critical role in delivering an exceptional experience for our members by providing exceptional customer service to Planet Fitness members, prospective members, and guests.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. If you are passionate about fitness and committed to providing outstanding customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide exceptional customer service to members, prospective members, and guests.
  • Respond to member inquiries and concerns in a timely and professional manner.
  • Assist with front desk activities, including membership sales, account maintenance, and phone support.

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