Patient Services Coordinator

3 weeks ago


Van Nuys, California, United States Clinica Romero Full time
Job Title: Medical Assistant - Front Desk
Job Summary:
We're seeking a highly motivated and organized Medical Assistant to join our Front Desk team at Clinica Romero. As a Medical Assistant, you'll play a critical role in providing excellent patient care, managing administrative tasks, and supporting our clinical staff.

Key Responsibilities:
  • Register patients, collect co-payments, and manage patient information.
  • Answer phone calls, respond to emails, and provide accurate and timely information to patients.
  • Prepare charts, update records, and maintain confidentiality of patient information.
  • Assist with scheduling appointments, verify eligibility, and handle insurance-related matters.
  • Maintain a clean and organized workspace, adhering to Clinicas' infection control policies and procedures.
  • Collaborate with clinical staff to coordinate patient care, ensuring smooth transitions and effective communication.

Requirements:
  • High school graduate or equivalent, with experience in medical assisting or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Proficient in Microsoft Office, particularly Excel, Word, and Outlook, with experience in electronic medical records systems preferred.
  • Ability to work collaboratively in a team-based environment, prioritizing tasks and managing multiple responsibilities.
  • Bilingual English and Spanish required, with a strong focus on customer service and cultural sensitivity.


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