Customer Experience Ambassador

2 weeks ago


Champaign, Illinois, United States Culver's Full time

Culver's is a family-owned fast-food restaurant chain that has been serving up delicious ButterBurgers and Frozen Custard since 1984.

We're seeking a Customer Experience Ambassador to join our team at Culver's of Champaign on South Neil Street.

As a Customer Experience Ambassador, you'll be the face of our brand, providing exceptional guest service and ensuring that every guest leaves happy.

Key Responsibilities:

1. Deliver Exceptional Guest Service

Consistently provide friendly and personalized service to our guests, handling comments and concerns promptly and courteously.

2. Prepare Quality Products

Prepare high-quality food and beverages while maintaining proper food safety practices, portion control, and presentation within service goal times.

3. Demonstrate Teamwork and Integrity

Work collaboratively with team members to achieve sales and service goals, demonstrating integrity and honesty in all interactions.

4. Maintain a Clean and Safe Environment

Ensure the restaurant is clean, safe, and well-maintained, adhering to company safety standards and looking out for the safety of others.

5. Report to Shift on Time

Report to each shift on time, dressed in a neat, clean, and unwrinkled uniform, and maintain a neat, well-groomed appearance.

6. Follow Established Practices

Follow established restaurant practices and procedures, performing primary and secondary position responsibilities timely and accurately.

7. Perform Miscellaneous Duties

Perform any other miscellaneous job duties as assigned by management.

Requirements:

Friendly and Outgoing Personality: We're looking for someone with a friendly and outgoing personality who can demonstrate meaningful interaction with guests.

Strong Communication Skills: Sound communication skills are essential for working in a fast-paced food service environment.

Physical Requirements:

Stands for long periods of time without sitting, walks fast-paced during shifts, bends, reaches, and stoops, and lifts/carry 10 lbs or less constantly, 11-20 lbs frequently, 21-50 lbs occasionally, and 51-100 lbs rarely.

Estimated Salary: $12-$15 per hour, depending on experience.

Culver's offers a range of benefits, including competitive pay, opportunities for advancement, and a fun and dynamic work environment.

Apply now and become a part of the Culver's team today



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