Customer Experience Ambassador

2 days ago


Champaign, Illinois, United States Nothing Bundt Cakes - Champaign Full time
Job OverviewAs a Customer Experience Ambassador at Nothing Bundt Cakes - Champaign, you will play a vital role in creating a warm and welcoming atmosphere for our guests. Your primary responsibility will be to ensure that every customer leaves with a smile on their face and a sense of satisfaction. You will be the face of our brand, and your exceptional customer service skills will make all the difference in our guests' experiences.

Key Responsibilities:
  • Provide exceptional customer service, ensuring that every guest feels valued and appreciated.
  • Assist guests in selecting the perfect cake for their celebrations, taking into account their preferences and dietary needs.
  • Work collaboratively with the bakery team to ensure seamless execution of orders and a smooth customer experience.
  • Participate in ongoing training and development to enhance your skills and knowledge, enabling you to provide the best possible service to our guests.


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