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Restaurant Supervisor

2 months ago

Lake Park, Georgia, United States TravelCenters of America Full time

Job Summary:

As an Assistant Manager at TravelCenters of America, you will be responsible for providing visible leadership to management and employees, fostering a trusting atmosphere that encourages feedback from team members and customers. You will respond to customer concerns, both written and verbal, by creatively solving problems and developing robust solutions.

Key Responsibilities:

  • Recruit, hire, train, and retain high-quality employees according to company guidelines.
  • Develop and implement effective strategies to improve customer satisfaction and employee engagement.
  • Collaborate with cross-functional teams to achieve business objectives and drive growth.
  • Monitor and analyze sales data, customer feedback, and employee performance to inform business decisions.
  • Stay up-to-date with industry trends and best practices to maintain a competitive edge.

Requirements:

  • Proven experience in a leadership role, preferably in the restaurant or hospitality industry.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and strategic thinking skills.
  • High school diploma or equivalent required; bachelor's degree preferred.