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Facilities Operations Lead
2 months ago
At Kirkland & Ellis, we are driven by a shared commitment to progress and excellence. Our core values—collaboration, empowerment of talent, service, inclusion, respect, and gratitude—are fundamental to our success. We recognize that our people are our most valuable asset, and we prioritize attracting top talent while fostering a diverse range of perspectives and strengths to form dynamic teams at the forefront of their fields. Our dedicated professionals engage in meaningful work, continuous learning, and professional growth every day.
As a premier global law firm, we cater to a diverse clientele with leading practices in private equity, mergers and acquisitions, complex corporate transactions, investment fund formation, alternative asset management, restructurings, high-stakes litigation, and government investigations. We tackle the most intricate legal challenges, setting industry benchmarks through our innovative and entrepreneurial approach. Our long-standing relationships with top global corporations and financial sponsors are a testament to our excellence. With a workforce of 6,500 employees, including 3,500 attorneys, across 20 offices worldwide, we rank among the largest law firms globally and are recognized for our financial performance.
Key Responsibilities
- The Facilities Operations Lead will collaborate closely with the Senior Facilities Services Manager and Associate Director of Operations to deliver exceptional service and a cohesive team approach to the daily operations of the Facilities Services department.
- This role demands an individual with outstanding communication skills and team leadership capabilities. Candidates should exhibit strong project and time management skills, along with a solid understanding of building maintenance and repairs (including HVAC, plumbing, carpentry, electrical work, and painting). Candidates must also demonstrate excellent organizational skills and a proven ability to provide high-quality support services, particularly in identifying, analyzing, and resolving service-related challenges.
- Manage and schedule daily service requests.
- Assign and execute tasks internally.
- Coordinate maintenance activities with external vendors.
- Partner with property management on all facility-related inquiries and tasks affecting our environment.
- Oversee daily cleaning operations with the facilities services team.
- Work alongside the Guest Services team to ensure visitor office readiness.
- Develop the Facilities Services team schedule, accounting for planned absences.
- Assist the Senior Facilities Services Manager in conducting performance evaluations.
- Gather and present metrics on job requests and completions to the Senior Facilities Services Manager and Associate Director of Operations.
- Organize office relocations, furniture requirements, and new hire setups, including liaising with professional moving services.
- Facilitate training and mentoring for new hires and current staff on new tools and systems.
- Collaborate with Guest Services, Hospitality, and Technology Support for internal and external events.
- Aid in managing the firm's office space management software.
- Perform any other duties as assigned by management.
Education and Experience
- High school diploma required; a college degree is preferred or equivalent experience will be considered.
- Candidates should have a minimum of 5 years of experience in a facilities coordination role.
- Strong leadership and coaching abilities, a solid work ethic, and excellent written and verbal communication skills are essential. The individual must be able to multitask and work collaboratively with the facilities team and other departments.
- Ability to climb ladders and lift up to 50 lbs.
- Proficiency in using hand tools is required.
- Microsoft Outlook
- Microsoft Office
- EMS
- Centerstone or similar space management software
- Vinyl printing software/hardware
- Job-based ticketing systems
- This position operates within a professional office setting.
The salary range for this position reflects the low and high end of the compensation spectrum. This range may vary based on experience, skill set, geographic location, and cost of living considerations. At Kirkland & Ellis, we believe in offering more than just a competitive salary; we provide a comprehensive suite of flexible benefits, personal support, and tailored learning and development opportunities designed to help you reach your full potential both personally and professionally.
