Sales Support Specialist

4 weeks ago


Waterville, Maine, United States Johnny's Selected Seeds Full time
Job Description

At Johnny's Selected Seeds, we're passionate about helping families, friends, and communities feed one another by providing superior seeds, tools, information, and service. As a Sales Support Specialist, you'll play a key role in enhancing commercial customer support and increasing sales.

Responsibilities:
  • Educate customers about our products and services to improve related sales and customer satisfaction.
  • Develop and foster relationships with contacts within grower organizations.
  • Provide backup for Sales Representatives during trade shows, farm visits, or other times out of the office.
  • Maintain grower information, including discounts and special pricing.
  • Sell and write orders for JSS products and services.
  • Expedite orders, review rejected orders, and take steps to clear them.
  • Communicate daily with Representatives.
  • Maintain product and technical knowledge through educational meetings and national sales meetings.
  • Assist in identifying customers with duplicate customer numbers and in de-duplication.
Requirements:
  • College degree or equivalent work experience.
  • Vegetable, herb, or flower growing/farming experience.
  • Sense of urgency, aggressive follow-through, and sense of ownership for territories.
  • Ability to prioritize and manage multiple tasks.
  • Clear and succinct written and oral communication skills.
  • Ability to interact with multiple personalities and functional areas.
  • Team player with the ability to work towards a common goal.
  • Composed under fast-paced pressure situations.
  • Proficiency in Microsoft applications (Word, Excel, PowerPoint, and TEAMS).
Benefits:
  • Customary Health/Dental/Vision Insurance.
  • Employee Stock Ownership Plan & Profit Sharing.
  • 401(k).
  • Employee Discount.
  • Maternity/Paternity/Adoption & Foster Care Leave.
  • Paid Time Off.
  • Educational Assistance.

Johnny's Selected Seeds is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.



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