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Patient Services Representative
2 months ago
We are a thriving medical office in search of a skilled Front Desk Coordinator to enhance our patient experience.
Key ResponsibilitiesThe ideal candidate will be responsible for:
- Patient Check-In: Efficiently managing the check-in process for patients using our electronic medical records (EMR) system.
- Appointment Management: Scheduling and rescheduling appointments for office visits, procedures, and ultrasounds.
- Customer Service: Demonstrating a positive attitude towards patient interactions and resolving issues effectively.
- Multitasking: Managing multiple tasks in a fast-paced environment while maintaining a high level of service.
- Team Collaboration: Being flexible and supportive in various administrative functions as needed.
- Payment Collection: Handling copays, deductibles, co-insurance, and outstanding balances.
- Billing Knowledge: Previous billing experience is advantageous but not mandatory.
While familiarity with EMR systems is beneficial, it is not a strict requirement.
Compensation and BenefitsThis is a full-time position with a competitive pay rate of $17.00 per hour. After a 90-day probationary period, full benefits will be available, including:
- 401(k)
- Dental Insurance
- Health Insurance
- Vision Coverage
The role requires an 8-hour shift.
Education and ExperiencePreferred qualifications include:
- High school diploma or equivalent
- 1 year of customer service experience
- 1 year of familiarity with medical terminology
- 1 year of computer skills
This position is based at a single location.