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Pest Control Operations Supervisor
2 months ago
Rove Pest Control - Operations Supervisor
We are committed to delivering exceptional pest management services for both residential and commercial sectors. Our focus is on providing safe, effective, and environmentally friendly solutions.
We are in search of a driven and skilled Operations Supervisor to manage our pest control services. This role is essential for overseeing a team of technicians, ensuring the delivery of superior service, maintaining high customer satisfaction, and managing daily operations. The ideal candidate will possess a combination of leadership, customer service acumen, and technical knowledge.
Key Responsibilities:
- Lead, train, and support a team of pest control technicians.
- Conduct regular performance assessments and offer constructive feedback.
- Promote a positive and collaborative workplace culture.
- Organize and schedule pest control appointments for both residential and commercial clients.
- Ensure all services adhere to company standards and industry regulations.
- Oversee and manage the inventory of pest control supplies and equipment.
- Address customer inquiries and concerns in a timely and professional manner.
- Maintain high levels of customer satisfaction and retention.
- Perform regular field audits to ensure service quality and compliance.
- Implement and oversee quality assurance initiatives.
- Investigate and resolve service-related issues and complaints.
- Prepare and manage service reports, budgets, and performance metrics.
- Ensure compliance with all applicable local, state, and federal regulations.
Qualifications:
- Demonstrated experience in a supervisory or management capacity.
- Exceptional customer service and communication abilities.
- Strong multitasking and time management skills.
- Proficient in pest control software and Microsoft Office Suite.
- Valid driver's license with a clean driving record.
Benefits:
- Competitive salary with performance-based bonuses.
- Health insurance coverage.
- Paid time off and holidays.
- Continuous training and professional development opportunities.
- Company vehicle provided.
Equal Opportunity Employer: Our organization is an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, or disability.
We are eager to find a dedicated and experienced Operations Supervisor to lead our team in providing outstanding pest control services to our valued clients.
