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Admissions Representative
2 months ago
We are seeking a highly motivated and results-driven Admissions Representative to join our team at Charter College. As an Admissions Representative, you will play a critical role in identifying and enrolling qualified students who are likely to graduate.
Key Responsibilities- Adhere to accrediting agency and U.S. Department of Education guidelines for proprietary school admissions.
- Follow all policies and procedures outlined in the Admissions manual and established by the campus and/or company.
- Participate in all orientations if at a campus.
- Conduct high call volume in a fast-paced environment.
- Listen and create rapport to identify opportunities for prospective students' education and career development.
- Use established phone scripts for both inbound and outbound calls.
- Schedule admission interview call appointments.
- Conduct admission interviews over the phone, in person, or by video.
- Enroll qualified applicants.
- Conduct scheduled follow-up procedures with both enrolled and non-enrolled prospects.
- Enter all tasks and notes into CampusVue daily.
- Track incomplete enrollment files to ensure deadlines are met.
- Check and respond to all emails.
- Post all appointments on Outlook Calendar.
- Attend all Admissions and staff meetings.
- Complete the required quota of inbound and outbound calls daily.
- Schedule the required quota of appointments daily.
- Generate the required quota of personally generated leads.
- Maintain a clean and professional work area.
- Dress professionally as outlined in the Employee manual.
- Bachelor's degree preferred.
- 2 years minimum work experience in a sales service-related environment.
- Must be able to work effectively in an indoor, fast-paced, sales center work environment.
- Ability to work under pressure and respond with urgency to business and customer needs.
- Ability to multi-task, and prioritize duties.
- Exhibit excellent communication skills both written and verbal.
- Working knowledge of remote interpersonal communication techniques, technologies, tools, and resources.
- Proficient computer skills in Word, Excel, database software, and use of the Internet.
- Required to be punctual, responsible, ethical, and a team player.
- 401(k)
- 401(k) matching
- Dental Insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
