Computer Systems Technician

2 weeks ago


Tea, South Dakota, United States Harvard Integrations LP Full time
Join Our Team as an IT Support Specialist

At Harvard Integrations LP, we recognize the vital contribution of our IT Support Specialist in maintaining seamless technological operations. This role is essential for delivering exceptional technical assistance, ensuring that our systems run efficiently and effectively. The ideal candidate will be proactive and hands-on, ready to tackle various technical challenges.

Key Responsibilities:
  • Identify and resolve issues related to hardware and software.
  • Set up and configure diverse computer systems, software applications, and networks.
  • Oversee and optimize the performance of computer systems and networks.
  • Respond swiftly to service requests and provide support to all staff members.
  • Engage with external vendors and support teams as necessary.
  • Evaluate new technologies and offer constructive feedback for enhancements.
  • Assist in account creation for new employees and support software integration processes.
Qualifications:
  • Associate's degree in IT, Computer Science, or a related discipline.
  • Proven experience in technical support or a comparable role.
  • Knowledge of various operating systems and platforms.
  • Strong analytical skills and a proactive mindset towards technical issues.
  • Excellent communication and interpersonal skills to deliver effective support.


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