Billing and Customer Service Specialist

1 day ago


South Holland, Illinois, United States Ashland Propane Inc Full time
Job Overview

Ashland Propane Inc is seeking a highly organized and detail-oriented individual to join our team as a Billing and Customer Service Specialist. This role will be responsible for providing exceptional customer service, processing billing information, and performing various administrative tasks to support the company's operations.

Key Responsibilities
  • Provide top-notch customer service to our clients, responding to inquiries, resolving issues, and taking delivery orders and payments.
  • Process billing information, including pulling data from driver computers, verifying accuracy, and performing manual entry for delivery tickets.
  • Manage new account entries, check in paperwork, and ensure all received and processed documents are accurate and complete.
  • Conduct light collection work, contacting past-due customers to remind them of outstanding balances.
  • Perform various daily tasks to support the above functions, including data entry, processing, and communication with customers.
Requirements and Qualifications

To be successful in this role, you will need to possess excellent organizational, accuracy, and communication skills. You should be able to multitask, work independently, and be a team player. Ashland Propane Inc offers competitive wages and benefits, and we value our team members as individuals, not just numbers.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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