Senior Product Lead

4 days ago

Tampa, Florida, United States Citigroup Inc Full time
Job Description

The Digital PM Sr Lead Analyst is a strategic professional who closely follows the latest trends in their field and adapts them for application within their job and the business. Typically, a small number of people within the business provide the same level of expertise. Excellent communication skills are required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular, colleagues in other areas and occasional external customers.

Key Responsibilities:

  • Provide leadership and direction to one or more scrum teams and hold end-to-end responsibility for the product owned.
  • Complete customer and industry research to test hypotheses, identify consumer pain points, and validate potential solutions.
  • Collaborate with a talented group of designers to define the product requirements into wireframes and high-fidelity designs.
  • Translate research and product metrics into hypotheses, product requirements, and detailed user stories.
  • Lead the product through various gates, including operations, fraud, risk, legal, and compliance.
  • Partner with engineering to prioritize the roadmap, work through challenges, and build, test, launch, and optimize the new product experience.
  • Continuously track key metrics and validate the success of the product/features, while creating new hypotheses to kick-start the lifecycle again.
  • Assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

Qualifications:

  • 10+ years of experience.
  • Product management experience with a leading tech company or an early/growth stage funded start.
  • Prior leadership experience in lending business, especially digital lending.
  • Entrepreneurial mind-set, digital savviness, and strategic thinking to deliver a truly innovative lending solution from the ground up.
  • Able to think big, challenge the norms, and expand thinking to deliver a lending platform that brings great customer value as well as drives business goals.
  • Sharp; think on your feet, quickly come up with innovative solutions, and are always one step ahead.
  • Consumer-centric; empathetic towards the customer with the ability to put yourself in their customer's shoes.
  • Obsession for digital products.
  • A willingness and appetite to do what it takes to take the product from concept to launch.
  • Distinct analytical background with the ability to find data, identify and run tests, distil the results quickly, and turn it into actionable insights.
  • High-level understanding of technical problems and how to break down the work involved in solving them.
  • Consistently demonstrates clear and concise written and verbal communication.
  • Great team member and partner.
  • Bachelor's/University degree, Master's degree preferred.

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